Terms & Policies
CHECK IN
Check in is 4 PM (or after). Check out is 10 AM.
No pets allowed
No Indoor smoking
Smoking is only permitted outside on the decks. Please note we are in a high fire danger area so be caution with open flame and smoldering butts outdoors. Cigarette butts must be fully extinguished and disposed of in the trash cans. Please help us respect this beautiful forest—littering is not allowed! If cigarette butts are found on the ground, decks or anywhere on the property outside of the trash containers and/or burn marks are found after your check out you will lose your full security deposit.
media & Communications
Cabins are equipped with WIFI and streaming internet TVs with Netflix and YouTube (there is no traditional cable access). The cabin phone has free long distance and local calls.
hot tubs
Cabins have outdoor hot tubs.
parking
Only park in our designated parking area. Do not park on the roads—it is not allowed in our neighborhood. Additionally, in winter what may look like a nice flat snow surface could be a 5 foot ditch that your vehicle will sink into and get stuck. The plow people will also tow any vehicles parked on the road in winter.
plowing / shoveling
In winter if there is a plow-able snowfall of 3 inches or more of wet snow our driveway will be plowed for your convenience. Please move your cars off the driveway when our plow person comes.
For your convenience there is a snow shovel and snowmelt granules that may be sprinkled on the steps and walkways on up to 3 inches of snow or ice. Most guests have no problems negotiating our driveway in winter when it is plowed; however it is recommended that everyone carry snow chains in the winter when traveling in the Colorado Mountains.
supplies
The cabin is fully furnished with linens, cookware and dishes. We also stock 4 rolls toilet paper, 1 roll of paper towels, laundry detergent and dish detergent. Personal amenities include hand soap, hand lotion, hotel size bath/shower gel, shampoo and hair conditioner. If the BBQ is out of propane please call Pam to fill the tank. On extended stays maintaining the cabin with the essentials once provided supplies are depleted is up to the guests.
heating & cooling
Cabins offer thermostatically controlled heating and gas log fireplaces. Space heaters are available for additional warmth. There is no air conditioning (almost never needed at 8,500 feet!) but there are ceiling fans and table fans available.
deposits & Payments
You will receive an email regarding your deposit/payment after your booking request. We accept all credit cards by phone or online.
security deposits
A Security deposit of $400 will be included in your rental fee. Security Deposits will be refunded 15 days or less after check out date if upon inspection there has been no damage to the cabin, no rules of this contract have been broken and no furnishings are damaged or missing during your stay.
cancellations & refunds
NO SMOKING (indoors) and NO PETS and violation of any agreement in the Guest Policies & Procedures may result in a partial or entire loss of your security deposit. DEPOSITS and RESERVATION PAYMENTS ARE REFUNDED BASED ON THE FOLLOWING POLICY Guest Cancellation - Cancellation notice must be written, and mailed, faxed or emailed to Acorn Lodging and notice received at least 14 days prior to the check in date =100% refund, 7 days or less = 50% refund. Owner Cancellation - If cabin becomes unavailable for any reason owner will either refund 100% of monies paid by guest or relocate guest to available comparable lodging. Dates are not guaranteed if the deposit/fee invoice is not paid within 24 hours of submitting a Reservation Contract. DEPOSITS AND RESERVATION PAYMENTS ARE NON-REFUNDABLE WITH LESS THAN 7 DAYS NOTICE****We do realize emergencies happen and if you must cancel 7 days or less before your arrival date, we will attempt to rebook the property with other guests and will refund any portion of the stay that we are able to re-book, less the cancellation fee.
early departure / non-arrival
We cannot refund any portion of the rental fee should you have to leave early, do not show for your reservation, or arrive late.